Shipping & Payment Information for www.brothersinarms.store - Brothers In Arms
Effective date: 1st December 2020
HOW DO I PAY FOR MY ORDER?
Visa, Mastercard, Maestro, Electron and Delta
IS BROTHERS IN ARMS A SECURE WEBSITE?
Absolutely. Our website uses 100% secure SSL technology. This means that Brothers in Arms offers the highest available levels of trust and authentication.
Look for the padlock in the address bar at Checkout, giving you the extra assurance that this site is 100% secure.
DO YOU STORE MY CARD DETAILS?
We never, ever store your card details.
Your card payments will be processed by We Pay so you can Checkout with total confidence that your personal and order details are safe.
Brothers in Arms can only deliver goods to you in an approximate period. We will always endeavour to dispatch your items within 48 hours however product availability can vary. All goods will be sent to the address given by you which can be seen in your order confirmation email.
We aim to get your goods to you within 2-3 working days but some products have specific delivery requirement which may extend delivery timescales. Please see individual product pages for more information.
IN STORE ITEMS
These are items that we stock in store and orders for these items will take 2-3 days to arrive. If you would like to purchase the item in person then please call ahead to make sure we have it in stock.
SPECIAL ORDER ITEMS
These are products which aren’t always kept in stock or are tailor made. Special Order Items can have extended delivery timescales so for more information please see the individual product pages for specific delivery estimates.
COLLECTION ONLY ITEMS
These items normally require Identification (Passport) or a firearms / Shotgun certificate before they are handed over. Shotguns, Rifles, Airguns and Moderators are usually good examples. When purchasing a ‘collection only’ item you are in effect paying a deposit for your goods. If It’s a firearm from a 3rd party gun dealer. The latter may be at an additional cost to yourself.
These are usually items that are going to be out of stock for a number of weeks or are in short supply. By purchasing a Pre-Order Item you are in effect paying a deposit for your goods. As soon as the item is back in stock yours will be dispatched within 24 hours where possible. Please see individual product pages for current back in stock dates. In rare occasions these dates can be changed by the manufacturers so we recommend staying in contact with us once a month depending on the product lead time.
PLEASE CALL THE RELEVANT STORE OR THE 3RD PARTY GUN DEALER TO MAKE SURE YOUR ITEM HAS ARRIVED BEFORE YOU TRAVEL TO COLLECT YOUR ORDER.
In addition to the above information If your delivery address is outside of the UK you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country. Brothers In Arms advises each customer to contact their local customs office for further information if they are in any way unsure of local duties or liabilities. Cross border shipments are subject to opening and inspection by customs authorities which means some packages maybe opened and re-sealed.